The Experience of Experience Design • Mark Rickmeier • GOTO 2024

This presentation was recorded at GOTO Copenhagen 2024. #GOTOcon #GOTOcph
https://gotocph.com

Mark Rickmeier - CEO at TXI & Founder of Walkshop @markrickmeier5110

RESOURCES
https://www.linkedin.com/in/markrickmeier
https://twitter.com/MarkRickmeier
https://markrickmeier.com

ABSTRACT
This talk will focus on lessons learned in Experience Design and how those concepts can be applied to not just your products- but your career growth as a leader.

My career as a technologist has historically been focusing on digital design and UX. In the last decade of my career however, I have been focusing much more on experience design - and engaging people and communities away from technology. I have been studying how to engage people and draw them into a community or conversation - curating every detail across multiple touchpoints including what people see, hear, smell, taste–and above else–feel.

Experience design is critical to designing digital experiences and innovative new products. But it can also be used to explore better workplace policies, better experiences for employees, and even shape creative career paths.

Together, we’ll explore how experience designers are able to explore new ways of addressing the problems their people face. [...]

TIMECODES
00:00 Intro
02:13 Historical shifts in how we perceive the world
06:49 Symphony – Experience
09:08 1st Movement
10:30 2nd Movement
11:50 4th Movement
15:15 5th Movement
16:33 Judgement day
20:19 Creating unique experiences
26:47 Top 5 take aways from the College of Experience Design
27:02 1. Plan each interaction
30:51 2. Use your physical location & movement to your advantage
35:30 3. Shortest distance between 2 people is a story
38:41 4. Consider your senses
40:18 5. Create unexpected moments
41:30 Why design experiences?
43:38 Outro

Download slides and read the full abstract here:
https://gotocph.com/2024/sessions/3342

RECOMMENDED BOOKS
Linda Rising • Design Patterns in Communications Software • https://amzn.to/2XsxDCg
Linda Rising • The Patterns Handbook • https://amzn.to/3lxDPAS
Daniel Kahneman • Thinking, Fast and Slow • https://amzn.to/2XmJEtf
Thaler & Sunstein • Nudge • https://amzn.to/3CglrmX
Dan Ariely • Predictably Irrational • https://amzn.to/3lyDBd7
Robert B Cialdini • Influence, New and Expanded • https://amzn.to/3tL8GxB
Cathy O'Neil • Weapons of Math Destruction • https://amzn.to/3EO8Bi7
Nir Eyal • Indistractable • https://amzn.to/3EE3Pn9
Eckhart Tolle • The Power of Now • https://amzn.to/39yjS7r

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